Shipping Policy
Welcome to our Shipping Information page. We strive to ensure that your order is processed and delivered as smoothly and efficiently as possible. Below, you'll find details about our shipping policies, including delivery times, costs, and other important information.
Shipping Costs and Free Shipping
- Free Shipping on Orders Over $100: Enjoy free standard shipping on all orders over $100 within the United States. Simply add qualifying items to your cart, and the discount will be applied at checkout.
- Standard Shipping: For orders under $100, a standard shipping fee will be applied. Shipping costs are calculated based on the weight of your items and the delivery address.
- International Shipping: We offer worldwide shipping to most countries. Shipping costs for international orders are calculated based on the destination and the weight of your package. Please note that customs duties and taxes may apply depending on your country's regulations and are the responsibility of the recipient.Most of our products are tax-inclusive, which can be found by referring to the introduction of each product.
Shipping Times
- Domestic Orders (within the U.S.): Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days for delivery, depending on your location. Please note that delivery times may vary based on factors such as weather conditions and holiday periods.
- International Orders: International orders are processed within 1-2 business days. Delivery times vary depending on the destination and can take anywhere from 7-21 business days. Customs processing may also affect delivery times.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through our carrier's website.
Shipping Restrictions
- P.O. Boxes and APO/FPO Addresses: We can deliver to P.O. Boxes and APO/FPO addresses. However, please be aware that delivery times may be longer for these addresses.
- Remote Locations: Some remote locations may experience extended delivery times or may not be eligible for certain shipping options. We will notify you if any issues arise with your delivery.
Delivery Issues
If you encounter any issues with your delivery, such as damaged items or missing packages, please contact our customer service team as soon as possible. We will work with you to resolve any issues and ensure your satisfaction.
Contact Us
For any questions or concerns regarding shipping, please contact our customer service team at soaringskystore@protonmail.com.
Our team is here to assist you and provide any information you may need.
Our team is here to assist you and provide any information you may need.
Thank you for shopping with us! We appreciate your business and are committed to providing you with a seamless shopping experience.